Privacy Policy
This Privacy Policy explains how TA Network Solutions collects, uses, stores, and protects personal information when you visit our website, purchase products, download software, contact us, connect third-party services, or use our services.
TA Network Solutions is powered by Dark Night Production Ltd, a web development, multimedia development, and digital technology company. Our business address is 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ.
By using our website, products, software, or services, you agree to this Privacy Policy.
1. Information We Collect
We may collect information you provide directly to us, including:
• Name
• Email address
• Billing address
• Company name
• Website URL
• Order details
• Payment-related information
• License key information
• Support request details
• Messages sent through contact forms
• Any files, screenshots, or technical information you choose to submit
We may also collect technical information automatically, such as:
• IP address
• Browser type
• Device type
• Operating system
• Referring website
• Pages visited
• Date and time of visit
• Cookies and similar tracking data
2. How We Use Your Information
We use collected information to:
• Process orders and deliver digital products
• Create and manage customer accounts
• Generate and manage software license keys
• Provide plugin downloads, updates, and support
• Respond to contact form messages and support requests
• Improve our website, products, and services
• Prevent fraud, abuse, spam, and unauthorized access
• Send order receipts, license details, renewal notices, and important product updates
• Provide optional integrations with third-party services, such as Google Drive, Dropbox, Bunny Storage, and Amazon S3
• Comply with legal, tax, accounting, and regulatory requirements
3. Payments
Payments may be processed through third-party payment providers.
We do not store full credit card numbers on our website. Payment providers may collect and process payment details according to their own privacy policies and security practices.
4. Software Licensing
When you purchase or activate a licensed product, we may store information related to your license, including:
• Product name
• License key
• Purchase email
• Activation status
• Website URL where the license is activated
• Activation date
• License expiration date
• Plugin version information
This information is used to manage license activation, updates, support, and access to downloads.
5. Google Drive Integration and Google API Data
Some TA Network Solutions software products, including Secure Backup Inspector, may offer an optional Google Drive integration.
If you choose to connect Google Drive, the plugin may request permission to access your Google account through Google OAuth. This is used only to allow the plugin to upload WordPress backup files to your own Google Drive account.
Secure Backup Inspector uses the following Google OAuth scope:
https://www.googleapis.com/auth/drive.fileThis permission allows the plugin to create and manage Google Drive files that the plugin creates or that you choose to use with the plugin. The plugin does not request full access to your entire Google Drive.
When you connect Google Drive, we may process or store limited Google-related information necessary to provide the integration, including:
• Google account email address
• Google OAuth access token
• Google OAuth refresh token
• Token expiration information
• Google Drive connection status
• Backup upload status
• Google Drive file or folder information related to backups created by the plugin
We use Google Drive data only to:
• Connect your Google Drive account to Secure Backup Inspector
• Upload backup ZIP files created by the plugin to your Google Drive account
• Refresh your Google Drive connection when necessary
• Show connection, upload, and backup status inside the plugin
• Troubleshoot Google Drive backup upload issues when you request support
We do not use Google Drive data to:
• Read or scan your unrelated Google Drive files
• Sell your Google user data
• Use your Google user data for advertising
• Share your Google user data with unrelated third parties
• Train artificial intelligence or machine learning models
• Build user profiles unrelated to the backup and restore service
TA Network Solutions’ use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
You may disconnect Google Drive at any time from the plugin settings. Disconnecting Google Drive removes the active connection from the plugin and prevents future backups from being uploaded to Google Drive. You may also remove the app’s access from your Google Account permissions page.
Backup files uploaded to Google Drive remain in your Google Drive account unless you delete them. TA Network Solutions does not delete files from your Google Drive unless you request or trigger a plugin feature that performs that action.
6. Dropbox, Bunny Storage, Amazon S3, and Other Cloud Storage Integrations
Some TA Network Solutions software products may offer optional cloud storage integrations, including Dropbox, Bunny Storage, and Amazon S3.
If you enable one of these integrations, we may process connection information required to upload backups to that provider, such as access tokens, API keys, bucket names, storage zone names, folder paths, regions, endpoints, and upload status.
This information is used only to provide the cloud backup feature, upload backup files, refresh the connection where applicable, and display connection or upload status inside the plugin.
You should only connect cloud storage accounts that you own or are authorized to use.
7. Contact Forms and Support Requests
When you contact us through our website or email, we may collect the information you provide in your message.
If you request technical support, we may ask for additional information, such as your WordPress version, plugin version, theme name, website URL, screenshots, error messages, or temporary access details.
You should not send passwords, private keys, payment information, or other sensitive data unless specifically requested through a secure method.
8. Cookies
Our website may use cookies and similar technologies to:
• Keep users logged in
• Manage shopping carts and checkout sessions
• Improve website performance
• Remember preferences
• Analyze website traffic
• Prevent spam and fraud
• Manage software licensing and account sessions
• Support third-party account connection flows, such as OAuth authorization
You can disable cookies in your browser settings, but some parts of the website, checkout, account area, downloads, licensing, or connected-service features may not work properly without cookies.
9. Analytics
We may use analytics tools to understand how visitors use our website. Analytics data may include pages visited, time spent on pages, browser type, device type, general location, and referral sources.
This helps us improve our website, products, and customer experience.
10. Email Communications
We may send transactional emails related to:
• Purchases
• Receipts
• License keys
• Downloads
• Account activity
• Password resets
• Product updates
• Support responses
• Renewal reminders
• Backup, restore, scan, or security notifications if enabled inside our software
If we send marketing emails, you may unsubscribe using the link provided in those emails.
11. Sharing Information
We do not sell your personal information.
We may share limited information with trusted third parties when necessary to operate our business, including:
• Payment processors
• Email delivery providers
• Hosting providers
• Security and anti-spam services
• Analytics providers
• License and software delivery systems
• Cloud storage providers you choose to connect
• Legal, tax, or accounting professionals when required
These providers are only given information needed to perform their services.
12. Data Retention
We keep personal information only as long as necessary for business, legal, tax, accounting, licensing, support, fraud prevention, and security purposes.
Order records, invoices, license records, cloud connection records, OAuth connection records, and support history may be kept for as long as needed to manage customer accounts, provide support, comply with legal obligations, and protect our business.
OAuth tokens and cloud connection data are retained only while the related integration remains connected or as needed to provide the service, troubleshoot issues, comply with legal obligations, or protect against abuse.
13. Data Security
We use reasonable technical and organizational measures to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure.
Where supported, access tokens, refresh tokens, API keys, and other integration credentials are stored using security measures intended to reduce unauthorized access.
However, no website, server, email system, plugin, cloud service, or online transmission is completely secure. You use our website, software, integrations, and services at your own risk.
14. Your Choices and Controls
You may choose not to connect Google Drive, Dropbox, Bunny Storage, Amazon S3, or any other third-party cloud service.
If you connect Google Drive or another cloud provider, you may disconnect it from the plugin settings at any time.
You may also manage or revoke Google app access from your Google Account permissions page.
If you want us to delete account, license, support, or integration data that we control, contact us at:
info@tanetworksolutions.comSome records may need to be retained for legal, tax, security, licensing, or legitimate business purposes.
15. Your Rights
Depending on your location, you may have rights to:
• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of certain personal information
• Object to certain processing
• Request a copy of your data
• Withdraw consent where applicable
To make a privacy request, contact us at:
info@tanetworksolutions.comWe may need to verify your identity before processing certain requests.
16. International Users
Our website and services may be accessed by users from different countries. By using our website or purchasing our products, you understand that your information may be processed in the country where our website, hosting provider, payment processor, cloud provider, or service providers operate.
17. Children’s Privacy
Our website, products, and services are intended for adults and business users.
We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so we can review and remove it if necessary.
18. Third-Party Links
Our website may contain links to third-party websites, services, tools, or resources.
We are not responsible for the privacy practices, content, policies, or security of third-party websites. You should review their privacy policies before providing personal information.
19. Changes to This Privacy Policy
TA Network Solutions may update this Privacy Policy at any time.
The updated version will be posted on this page with a revised “Last updated” date. Continued use of our website, products, or services after changes are posted means you accept the updated Privacy Policy.
20. Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us at:
info@tanetworksolutions.comDark Night Production Ltd
71-75 Shelton Street
Covent Garden
London
WC2H 9JQ
United Kingdom